Assessing assignee performance in a global context: Return on investment or expectation management? Part 2
In the second article in her two-part series, Dr Sue Shortland considers some of the factors that should be taken into account in performance management and performance reviews, relevant measures to assess return on investment, and how organisations can take steps to improve assignees’ performance and global mobility outcomes.
Performance management (PM) is a holistic activity that embraces all within the organisation. It links strategic goals with managerial, team and individual competencies and their development, underpinned by monitoring, review and continuous learning. Its activities are integrated throughout the organisation, vertically, horizontally/functionally and at all levels/grades. It aims to deliver sustained organisational success, resting upon strong principles of communication, monitoring and review.
Factors to be considered in PM
A key issue in assessing assignee performance concerns inputs/delivery against strategic objectives. It is crucial that assignees understand the strategic purpose of their assignment and are regularly kept up-to-date with strategic priorities. To understand strategic goals and their integration across the organisation requires broad experience in the company, cross-cultural communication skills, and management development.
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